CARtime is the brand of the future in the new era of aftermarket vehicle service and repair centres. Gone are the old dirty, greasy workshops of yester year, in which the perception of shoddy backyard repairs were carried out. It has now been replaced with fresh, vibrant, well equipped workshops, which use state of the art diagnostic equipment catering for all manufacturers’ types of vehicles. Our workshops are manned by competent, friendly, dedicated managers and technicians. Our receptions are designed to give customers the sound feeling of comfort, security and peace of mind that their vehicle is being serviced and repaired professionally.
The new Franchisee and staff undergo an intensive training programme, which encompasses practical on-the-job training. The course content is designed to prepare the participants fully for the successful operation of their new business. The course covers: • Method of business operation and system implementation. • Customer care and relations. • Key financial controls. • Opening day assistance from Franchisor. The training centre is situated in Pinetown, South Africa and courses run for a period of two weeks. It is the obligation of the Licensee to ensure that all staff are fully trained prior to working in any store. On completion of the training course, the Licensee is handed a fully comprehensive operator’s manual for reference purposes. Of significance is the fact that the training program is ongoing and refresher courses are always available